Are You Important Yet? …

by Erik K. Johnson

Are you important yet?

(photo by tofi)

The most important marketer in a person’s life is someone they know, like and trust.

This is the primary reason word-of-mouth is so powerful. The recommendation that comes from word-of-mouth usually only comes from a friend. A friend is someone you know, like and trust.

If the recommendation comes from someone you don’t know, the message is no longer word-of-mouth. The suggestion is now called “marketing”, or “sales” or “a pitch”.

If you want the call-to-action within your podcast to be effective, you need to build that trusting relationship with your listener. From your stories will come self-revelation. This will allow your listener to get to know you. By being yourself and sincere, you will become likable. Finally, if you continually help your listener get what they want by putting their interests first, you will build trust.

On The Dave Ramsey Show, Dave helps people with every call he receives. Out of six or eight calls and e-mails he answers in an hour, he may mention his books, websites or seminars once. He will always mention his “baby steps” philosophy. However, he will rarely suggest people buy his products.

Dave reveals many personal things about his past and his family. The listener gets to know him. He is often blunt and honest. Dave’s tough love makes him likable. The help he provides his callers builds trust. These steps make Dave’s manta become a true following. His listeners spread the word to the point where The Dave Ramsey Show has around 5 million listeners.

If you have built a true friendship with your listener, where they know, like and trust you, your call-to-action will be powerful. Spend time creating that relationship between your brand and your listener. Then and only then can you effectively use word-of-mouth.

— I’d love to help you with your podcast. Post any questions or comments you might have, or e-mail me at Let’s turn your information into engaging entertainment.

Are you important yet?